Delivery and Return Policy
Please ensure that the address entered upon checkout is the accurate address you want your order delivered to. Any re-delivery as a result of the wrong address will incur an additional charge of $8.
You will be provided with a delivery timeslot before the order is delivered. Please ensure that there is someone to receive the chocolates upon delivery. Customers should inform us before the delivery should a necessity for rescheduling arise. The delivery is considered unsuccessful/missed delivery after multiple phone call attempts/no one answering the door. The customer will either have to pick up the order at the shop or contact us for re-delivery at a fee of $8.
An $8 delivery fee will be charged for all orders below $50. Your chocolates will be delivered within 2-4 working days upon processing of your order. All orders made before 12pm will be processed on the same day. Orders received after 12pm will be processed the next working day. Orders received on weekends/ public holidays will be processed the next working day.
A $15 delivery fee will be charged for all orders using the express delivery option. All orders made before 12pm will be processed on the same day and delivered the next working day. All orders made after 12pm will be processed the next working day. Orders received on weekends/ public holidays will be processed the next working day.
As all our chocolates are made fresh daily, unfortunately, we are unable to provide exchanges/returns for products that have already been delivered. We encourage all our customers to check their order upon receiving the items.
Should you have any queries regarding our Delivery and Return policy, do reach out to us firstname.lastname@example.org
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5. Accuracy of materials
The materials appearing on Cacao Social Pte Ltd's website could include technical, typographical, or photographic errors. Cacao Social Pte Ltd does not warrant that any of the materials on its website are accurate, complete or current. Cacao Social Pte Ltd may make changes to the materials contained on its website at any time without notice. However Cacao Social Pte Ltd does not make any commitment to update the materials.
Cacao Social Pte Ltd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Mr Bucket Pte Ltd of the site. Use of any such linked website is at the user's own risk.
Cacao Social Pte Ltd may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
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